Smart Employee Benefits Inc. Corporate Update

October 3, 2019 – Mississauga, ON: Smart Employee Benefits Inc. (“SEB” or the “Company”) (TSXV: SEB) is pleased to announce the following updates:

Strategic Transaction Update – SEB previously engaged Scotiabank to assist the Company in identifying strategic investment transactions that will surface value for shareholders and provide investment capital to expedite the Company’s strategic business and technology roadmaps. The Company is advanced in the second stage of the process. The Company does not expect to disclose further developments with respect to this process until its board of directors approves a specific transaction.

Chief Financial Officer Changes – Robert Prentice, CPA-CA, a founder of SEB and the Chief Financial Officer has retired and has resigned from the Company. The Company would like to thank Robert for his contributions to the Company over the past eight years and wish him all the best in his future endeavors. While Robert has retired, he has agreed to make himself available over the next year to assist in transition as may be required.

The Company is pleased to announce the appointment of Tim Beaulieu, CPA-CA, as CFO and Corporate Secretary in the public company. Tim has a long history with the Company, as CFO of both Technology Division entities and Benefits Division entities, representing over 80% of consolidated Company revenues. Mr. Beaulieu has extensive experience across multiple areas including M&A, business valuation, litigation support, tax planning, corporate finance, audit, financings, etc. serving businesses in technology and insurance. Tim is a bilingual with both a Bachelor’s degree and a Graduate degree from the University of Quebec. The majority of SEB’s business activities require both of Canada’s official languages. The Company is pleased to welcome Tim in his new role.

Business Development to date in Fiscal, 2019 – During fiscal 2019, the Company has made substantial progress on new business development. In the Benefits Division (“BD”), the Company has added more than 17,000 new plan members from new and existing clients, representing annual revenue in excess of $1.0M, with multi-year contracts. In addition, the Company has renewed 10 existing clients representing over 38,000 plan members. This brings the Company’s total renewals since acquiring the Aon book of business to 33 of 47 clients representing over 160,000 plan members.

Relationships have been consolidated and grown with multiple new consulting partners. The Company’s Channel Partner strategy has gained strong traction with more than a dozen active negotiations with Channel Partner opportunities including brokerage organizations, MGAs, TPAs, insurers, unions and corporate entities. Several LOIs and LOAs have been executed with revenue growth expected in 2020 from the Channel Partner business initiatives.

The Company’s RFP sales pipeline is the largest it has ever been representing in excess of $10.0B of premium from both corporate and government opportunities.

In the Technology Division (“TD”) the Company has won or renewed over $60.0M of new multi-year contracts. Total contract value for both TD and BD including backlog, option years and evergreen remains in excess of $400.0 million.

Cost Reduction and Integration – In fiscal 2019, the Company has reduced its cost structure by over $1.33M per annum of which an estimated $317,500 is expected to be reflected in fiscal 2019 with the full amount in 2020 and beyond. Technology infrastructure represents more than half of the savings. This amount brings total cost reductions to in excess of $4.0M per annum since fiscal 2017, over 60% attributed to technology infrastructure. The Company is targeting additional cost realignment and reduction in fiscal 2020 as new technology systems improve efficiencies.

States John McKimm, President/CEO of Smart Employee Benefits Inc., “SEB has been in an investment mode since its inception in both the TD and more significantly in the BD. The TD, historically, has strong profitability. The BD has required significant investment, the majority of which has been expensed. This has penalized cash flow, earnings and EBITDA. The fourth quarter of 2019 is expected to be a strong quarter. Going forward, the capital expenditures are minimal, the cost structure from acquisitions and integrations has been largely realigned and both the TD and BD are anticipated to show strong growth and positive cash flow. The contract values including backlog, option years and evergreen remain strong, with the Company continually renewing or winning sufficient new business to replace annual revenues. The Company has established strong traction in multiple new business initiatives and is well positioned to win new business going forward.”

ABOUT SEB

SEB is a Business Process Automation and Outsourcing Technology Company providing software, solutions and services to a national and global client base. SEB has a specialty growth focus in cloud enabled SaaS processing solutions for managing employer and government sponsored benefit plans on a BPO (Business Processing Outsourcing) business model, globally. This is a major growth focus, SEB currently serves corporate and government clients across Canada and internationally. Over 80% of SEB’s revenues derive from government, insurance and healthcare organizations. SEB’s technology infrastructure of over 650 multi-certified technical professionals, across Canada and globally, is a critical competitive advantage in supporting the implementation and management of SEB’s Benefits Processing Solutions into client environments. SEB’s Benefits Processing Solutions can be game changing for SEB clients.

The core expertise of SEB is automating business processes utilizing SEB proprietary software solutions combined with solutions of third parties through joint ventures and partnerships. SEB’s client acquisition model in benefits processing is “Channel Partnerships” where SEB processing solutions both improve cost structures and enable new revenue models for Channel Partners and clients. All SEB solutions are cloud enabled and can be delivered on a SaaS platform. SEB solutions turn cost centers to profit centers for our Benefits Processing Channel Partners.

For further information about SEB, please visit www.seb-inc.com.

Certain information in this release, may constitute forward-looking information. In some cases, but not necessarily in all cases, forward-looking information can be identified by the use of forward-looking terminology such as “plans”, “targets”, “expects” or “does not expect”, “is expected”, “an opportunity exists”, “is positioned”, “estimates”, “intends”, “assumes”, “anticipates” or “does not anticipate” or “believes”, or variations of such words and phrases or state that certain actions, events or results “may”, “could”, “would”, “might”, “will” or “will be taken”, “occur” or “be achieved”. In addition, any statements that refer to expectations, projections or other characterizations of future events or circumstances contain forward-looking information. Statements containing forward-looking information are not historical facts but instead represent management’s expectations, estimates and projections regarding future events.

THE FORWARD-LOOKING INFORMATION CONTAINED IN THIS RELEASE REPRESENTS THE COMPANY’S CURRENT EXPECTATIONS AND, ACCORDINGLY, IS SUBJECT TO CHANGE. HOWEVER, THE COMPANY EXPRESSLY DISCLAIMS ANY INTENTION OR OBLIGATION TO UPDATE OR REVISE ANY FORWARD-LOOKING INFORMATION, WHETHER AS A RESULT OF NEW INFORMATION, FUTURE EVENTS OR OTHERWISE, EXCEPT AS REQUIRED BY APPLICABLE LAW. 

Neither TSX Venture Exchange Inc. nor its Regulation Services Provider (as that term is defined in the policies of the TSX Venture Exchange Inc.) accepts responsibility for the adequacy or accuracy of this release. 

All figures are in Canadian dollars unless otherwise stated.

MEDIA AND INVESTOR CONTACTS:

John McKimm
President/CEO/CIO
Office (888) 939-8885 x 2354
Cell (416) 460-2817
john [dot] mckimm [at] seb-inc [dot] com

SEB Reports Results for Q2 Fiscal 2019

July 30, 2019 – Mississauga, ON: Smart Employee Benefits Inc. (“SEB” or the “Company”) (TSXV: SEB) today reported its financial results for the three and six months ending May 31, 2019.

States John McKimm, President and CEO of Smart Employee Benefits Inc.:

“Revenue for the first half of 2019, while a decline from 2018, was ahead of budget. In 2018, in addition to managing its annual clientele’s needs, certain of SEB’s clients requested additional one-time services such as systems implementations, platform transitions and global event management.  In 2019, SEB maintained its base revenue and continued to grow its contract portfolio. Over $53M of contracts (backlog, option years, evergreen) have been won or renewed since the beginning of Fiscal 2019. The sales pipeline and contracts are the strongest they have ever been, particularly in Benefit Division (“BD”).

The Company generated $11M in gross margin which was a decline from previous year; however, gross margin as a percent of revenue increased from 29.4% to 32.1%.

Delivering on the vision to be a leader in the group benefits marketplace required additional investment in the BD.  This resulted in a negative EBITDA for the Division, which has impacted the consolidated results, but has allowed the BD to transition all clients to the cloud, decommission redundant platforms and expand both the FlexPlus platform and service offerings which will improve future earnings potential.  The Technology Division (“TD”) profitability has remained healthy. In addition, the Company has implemented several cost saving initiatives and further plans on reducing operating costs by over $1.3M on an annualized basis.  As a result, Management expects EBITDA to improve as the remainder of Fiscal 2019 unfolds.”

Key Developments During and Subsequent to the Quarter

Engagement of Scotia Capital to Review Strategic Alternatives

Scotia Capital Inc. was engaged in March 2019 to assist the Company in identifying and negotiating a transaction with a strategic investment partner.  The SEB Board and Management believes this process will provide the optimal immediate value for shareholders, be operationally strategic to SEB, and provide the working capital to expedite the many growth opportunities.  The review of strategic alternatives has moved to the second stage with multiple candidates.

Sale of Paradigm Consulting Group Inc. (“Paradigm”)

On July 3, 2019, the Company finalized the divestiture of 75% of the operating assets of Paradigm to a combination of Golden Opportunities Fund Inc. (“Golden”) and Paradigm’s senior management. The purchase price included a cash amount of $4.5M, cancellation of $3.0M of Paradigm preferred shares owned by Golden, which were convertible into SEB common shares, and a working capital and pre-closing earnings adjustment.  In exchange for Golden relinquishing the convertibility and earnings bonus features of the preferred shares, the Company issued to Golden 1,000,000 warrants to acquire SEB shares at an exercise price of $0.30 per share for a period of four years following close of the transaction.

Paradigm was originally acquired in 2015 to facilitate a local footprint in Saskatchewan and Manitoba for multiple RFP bids, which Management believes can be achieved with a 25% equity interest. The proceeds from the sale have been used to reduce SEB’s debt and contribute to working capital.

Benefits Processing Business

The Company had expanded its benefits processing business through an acquisition on April 1, 2017. The transaction added over 250,000 plan members and 48 of Canada’s corporate elite as Benefits Processing clients. Key milestones since the acquisition include:

  • Renewals – 23 of 24 contracts up for renewal were renewed.
  • New Plan Members – approximately 60,000 net new plan members were added to the processing environment, utilizing one or more of SEB’s FlexPlus 19 benefit processing modules.
  • FlexPlus Processing Modules – The “FlexPlus” processing environment has significantly increased its functionality and value add to clients with the addition of 15 new processing modules, many of which are unique in the marketplace and are a significant competitive advantage.
  • New Revenue Models – The 19 FlexPlus modules can operate standalone or as an integrated “one processing environment”. They drive more than 20 unique benefit processing revenue models.
  • Decommissioning Old Platforms – The April 2017 acquisition came with clients operating on seven technology platforms. Five of these platforms have been decommissioned with over 98% of our client base moved to the “FlexPlus” platform in 2018. The annual cost savings is over $1.0M.
  • Transitioning to Azure – All FlexPlus environments have been transitioned to the Cloud. This minimizes capital expenditures, improves security and can be quickly and cost effectively deployed on a global basis. The annual cost savings is over $2M.
  • Voluntary Products – The “Voluntary Products” module was launched in 2018 which allows the purchase of online insurance solutions in minutes versus days and weeks. The penetration results during initial enrolment has been over 30% versus less than 5% with manual processes. SEB has launched six voluntary product solutions in partnership with various insurers, including critical illness insurance, term life, Health and Wellness, an Employee Discount Program (i.e. Venngo), Virtual (online) medical care (i.e. Equinox) and expects to launch home, auto, pet, contents insurance and specialized travel insurance in 2019. Voluntary Products is a significant growth initiative going forward.
  • Channel Partner Go-To-Market Business Model – SEB launched its Channel Partner go-to-market business model in 2018. A key element of this go-to-market model is the “White-Label TPA” infrastructure. The Channel Partner strategy turns cost centers to profit centers for Channel Partners. Agreements have been reached with some partners and negotiations are well advanced with other partners including benefit consultants, insurers, insurance brokers, TPAs, MGAs, insurance solution providers including virtual healthcare, wellness, disability managers and a global PBM. Certain Channel Partner relationships are in the process of being implemented with revenue expected to begin in the fourth quarter, 2019.

The Company has invested heavily in its Benefit Processing solutions, the majority of which has been expensed. This has historically penalized earnings and cash flow. The Benefits Processing group today manages over 300,000 plan members with hundreds of millions of premium dollars and the capability to service a global client base in multiple languages. The cost structure has been significantly streamlined and the primary focus has moved to new sales initiatives.

Comparative Results for the three and six months ended May 31, 2019

Reclassification of prior year results

Under IFRS accounting policies, when a material subsidiary is in the process of being sold at a reporting date, the financial reporting related to that subsidiary is segregated within the financial statements into single line items. At May 31, 2019 Paradigm was in the process of being sold, its income statement has been extracted from the consolidated statements and reported as ‘Discontinued operations’.  For ease of comparability, the results of prior periods have been treated in a consistent manner.

1) Revenue

For the three months ended May 31, 2019, consolidated revenues from continuing operations declined from the comparable period prior year by $2.3M ($6.3M for the six months). The TD declined by $2.0M ($5.7M YTD), while the BD declined by $0.3M ($0.6M YTD). The decline in the TD revenues is largely due to one-time contracts in 2018. The majority of this one-time revenue has been replaced with new multi-year contracts going live in Q4, 2019.

2) Gross Margins and Gross Margin %

Consolidated gross margin from continuing operations declined quarter over quarter by $0.5M ($1.0M YTD) primarily in the TD.  Gross Margin % (“GM %”) for continuing operations was 30.8% in Q2/19 compared to 29.8% in Q2/18 (26.7% in Q2/17).  GM% for the six months ended May 31, 2019 for continuing operations were 32.1% compared to 29.4% in 2018 (22.1% in 2017).  Improved margins in the TD were the primary contributor of the overall increase (18.4% YTD Q2/19 vs 17.5% YTD Q2/18).   The BD’s GM% remained relatively consistent hovering around 95% which is a significant increase compared to YTD Q2/17 when the BD’s GM% was 86.1%.

3) Operational Costs

  • Salaries and other Compensation - salaries grew by $0.6M during the quarter ($0.8M for YTD) over the comparable periods prior year.  The change is primarily attributable to the immediate expensing of development costs, as compared to their capitalization.
  • Office and General Costs­ – Office and general costs decreased $34K in the quarter (increased $0.2M YTD) over the comparable periods prior year.
  • Professional Fees – Professional fees decreased by $0.2M quarter over quarter ($0.3M decrease YTD). Professional fees vary with the amount of financing or acquisition/disposition activity during the period.

4) Non-Cash Expenses

Non-Cash expenses include amortization, depreciation and share-based (options) compensation remained relatively flat for the quarter and decreased $0.2M over the first six months prior year. The largest component is amortization of intangible assets (related to acquisitions), which was $1.7M YTD. These costs are expected to be largely amortized by fiscal 2020.

5) Interest and Financing Costs and Interest Accretion

Due to a reduction of debt, interest and financing costs improved both in the quarter and on a six-month basis by $0.3M.

About SEB

SEB is a Business Process Automation and Outsourcing Technology Company providing software, solutions and services to a national and global client base. SEB has a specialty growth focus in cloud enabled SaaS processing solutions for managing employer and government sponsored benefit plans on a BPO (Business Processing Outsourcing) business model, globally. This is a major growth focus. SEB currently serves corporate and government clients across Canada and internationally. Over 80% of SEB’s revenues derive from government, insurance and healthcare organizations. SEB’s technology infrastructure of over 650 multi-certified technical professionals, across Canada and globally, is a critical competitive advantage in supporting the implementation and management of SEB’s Benefits Processing Solutions into client environments. SEB’s Benefits Processing Solutions can be game changing for SEB clients.

The core expertise of SEB is automating business processes utilizing SEB proprietary software solutions combined with solutions of third parties through joint ventures and partnerships. SEB’s client acquisition model in benefits processing is “Channel Partnerships” where SEB processing solutions both improve cost structures and enable new revenue models for Channel Partners and clients. All SEB solutions are cloud enabled and can be delivered on a SaaS platform. SEB solutions turn cost centers to profit centers for our Benefits Processing Channel Partners.

For further information about SEB, please visit www.seb-inc.com.

The forward-looking information contained in this release represents the Company’s current expectations and, accordingly, is subject to change. However, the Company expressly disclaims

any intention or obligation to update or revise any forward-looking information, whether as a result of new information, future events or otherwise, except as required by applicable law.

All figures are in Canadian dollars unless otherwise stated.

Media and Investor Contact

John McKimm
President/CEO/CIO
Office (888) 939-8885 x 2354
Cell (416) 460-2817
john [dot] mckimm [at] seb-inc [dot] com

Neither TSX Venture Exchange Inc. nor its Regulation Services Provider (as that term is defined in the policies of the TSX Venture Exchange Inc.) accepts responsibility for the adequacy or accuracy of this release.

SEB Completes Sale of Paradigm

July 17, 2019 – Mississauga, ON: Smart Employee Benefits Inc. (“SEB” or the “Company”) (TSXV: SEB) announces that it has completed the sale of Paradigm Consulting Group Inc. (“Paradigm”).

SEB closed the sale of 75% of Paradigm operating assets, with 58.6% going to Golden Opportunities Fund Inc. (“Golden”), a retail venture capital fund managed by Westcap Mgt. Ltd., and 16.4% going to Paradigm management. The purchase price included a cash amount of approximately $4.5M, cancellation of $3.0M of Paradigm preferred shares owned by Golden, which were convertible into SEB common shares, and an adjustment for working capital and pre-close earnings.  In exchange for Golden relinquishing the convertibility and earnings bonus features of the preferred shares, the Company issued to Golden 1,000,000 warrants to acquire 1,000,000 SEB common shares at an exercise price of $0.30 per share with a term of four years from the date of closing.  The warrants are subject to a four-month hold period expiring on November 4, 2019.

Paradigm was originally acquired in 2015 to facilitate a local footprint in Saskatchewan and Manitoba for multiple RFP bids in both technology and benefits processing. SEB maintains its local presence with a 25% equity interest in Paradigm and continues to partner with Paradigm on new business opportunities. The proceeds from the sale of 75% of Paradigm will be more optimally utilized to repay SEB’s debt and for working capital.

About SEB

SEB is a Business Process Automation and Outsourcing Technology Company providing software, solutions and services to a national and global client base. SEB has a specialty growth focus in cloud enabled SaaS processing solutions for managing employer and government sponsored benefit plans on a BPO (Business Processing Outsourcing) business model, globally. This is a major growth focus, SEB currently serves corporate and government clients across Canada and internationally. Over 80% of SEB’s revenues derive from government, insurance and healthcare organizations. SEB’s technology infrastructure of over 650 multi-certified technical professionals, employee and contract, across Canada and globally, is a critical competitive advantage in supporting the implementation and management of SEB’s Benefits Processing Solutions into client environments. SEB’s Benefits Processing Solutions can be game changing for SEB clients.  The core expertise of SEB is automating business processes utilizing SEB proprietary software solutions combined with solutions of third parties through joint ventures and partnerships. SEB’s client acquisition model in benefits processing is “Channel Partnerships” where SEB processing solutions both improve cost structures and enable new revenue models for Channel Partners and clients. All SEB solutions are cloud enabled and can be delivered on a SaaS platform. SEB solutions turn cost centers to profit centers for our Benefits Processing Channel Partners.

For further information about SEB, please visit www.seb-inc.com.

The forward-looking information contained in this release represents the Company’s current expectations and, accordingly, is subject to change. However, the Company expressly disclaims any intention or obligation to update or revise any forward-looking information, whether as a result of new information, future events or otherwise, except as required by applicable law.

All figures are in Canadian dollars unless otherwise stated.

Media and Investor Contact

John McKimm
President/CEO/CIO
Office (888) 939-8885 x 2354
Cell (416) 460-2817 john [dot] mckimm [at] seb-inc [dot] com

Neither TSX Venture Exchange Inc. nor its Regulation Services Provider (as that term is defined in the policies of the TSX Venture Exchange Inc.) accepts responsibility for the adequacy or accuracy of this release.

SEB Reports Results for Q1 Fiscal 2019

Conference Call Scheduled Thursday, May 2, 2019 at 11:30 A.M.

April 29, 2019 – Mississauga, ON: Smart Employee Benefits Inc. (“SEB” or the “Company”) (TSXV: SEB) today reported its financial results for the fiscal quarter ending February 28, 2019.

States John McKimm, President and CEO of Smart Employee Benefits Inc.:

“The first quarter of 2019 was a decline from Q1/18, but marginally ahead of budget. The revenue decline from 2018 was due largely to the slow transition of federal government contracts and the delay in starting of new contracts. The contracts (backlog, option years, evergreen) continued to grow with over $53M of contracts being won or renewed since November 30, 2018, including approximately $7M of option year value. Gross margin declined by approximately $0.5M in Q1/19 vs Q1/18, however gross margin as a percent of sales increased from 29.1% to 33.4%. Continued strength is expected throughout 2019. EBITDA was a negative $1.0M versus a negative $0.1M in Q1/18. Technology Division (“TD”) profitability has remained healthy. Benefits Division (“BD”) profitability was less than expected although contract backlog has grown significantly. During the first quarter approximately $0.3M in annualized cost was removed from the TD cost structure. The BD has now transitioned all clients to the cloud and decommissioned redundant platforms to focus on the FlexPlus platform. An additional $1.1M of annualized costs  are expected to be removed by the end of the third quarter, Fiscal 2019. Management expects EBITDA to improve as the remainder of Fiscal 2019 unfolds.

SEB’s share price has not performed well for several years, despite the strengthening of the overall business, in particular the benefits processing opportunities which is the growth focus of the future. The share price weakness has made it difficult to access the equity capital required to strengthen the balance sheet and position the Company to take advantage of its many growth opportunities, without significant dilution.

Scotia Capital Inc. was engaged in March 2019 to assist the Company in identifying and negotiating a transaction with a strategic investment partner.  The SEB Board and Management believes this process will provide the optimal immediate value for shareholders, be operationally strategic to SEB, and provide the working capital to expedite the many growth opportunities.  The SEB sales pipeline and contracts (backlog, option years, evergreen) is the strongest it has ever been, particularly in Benefits Processing. The Company is planning on reducing operating costs, capital expenditures are minimal and the scalability of both TD and BD is optimal with management expecting over 60% of each new gross margin dollar in the TD going to EBITDA and over 50% of each new BD revenue dollar going to EBITDA.”

Key Developments During the Quarter and Subsequent to Quarter-end

Equity Financing

On January 3, 2019, the Company closed approximately $0.9M of equity financing from existing shareholders which was utilized for working capital.

Engagement of Scotia Capital to Review Strategic Alternatives

Scotia Capital Inc. was engaged in March 2019 to assist the Company in identifying and negotiating a transaction with a strategic investment partner.  The SEB Board and Management believes this process will provide the optimal immediate value for shareholders, be operationally strategic to SEB, and provide the working capital to expedite the many growth opportunities.  The SEB sales pipeline is the strongest it has ever been, particularly in Benefits Processing.

Sale of Paradigm Consulting Group Inc.

The Company signed a Letter of Intent (“LOI”) on September 18, 2018 with Golden Opportunities Fund Inc. (“Golden”), managed by Westcap Mgt. Ltd., to sell 100% of Paradigm Consulting Group Inc. (“Paradigm”) to a combination of Golden and Paradigm’s senior management.

On January 14, 2019, the Company signed a revised LOI which changed the terms of the sale of Paradigm. Under the revised terms SEB will sell 75% of Paradigm, 57% to Golden and up to 18% to Paradigm management. The purchase price includes a cash amount of up to $4.5M, cancellation of $3.0M of Paradigm preferred shares owned by Golden, which are convertible into SEB common shares, and a working capital adjustment.  In exchange for Golden relinquishing the convertibility and earnings bonus features of the preferred shares, the Company has agreed to issue to Golden 1,000,000 warrants to acquire SEB shares at an exercise price of $0.30 per share for a period of two years following close of the transaction. The targeted closing is May 2019.

Paradigm was originally acquired in 2015 to facilitate a local footprint in Saskatchewan and Manitoba for multiple RFP bids. Government budgets for these RFPs were cancelled. SEB maintains the local presence with a 25% equity interest in Paradigm. The proceeds from the sale of 75% of Paradigm will be more optimally utilized to repay SEB’s debt and for working capital.  

Benefits Processing Business

The Company had expanded its benefits processing business through an acquisition on April 1, 2017. The transaction added over 250,000 plan members and 48 of Canada’s corporate elite as Benefits Processing clients. Key milestones since the acquisition include:

  • Renewals – 23 of 24 contracts up for renewal were renewed.
  • New Plan Members – approximately 60,000 net new plan members were added to the processing environment, utilizing one or more of SEB’s FlexPlus 19 benefit processing modules.
  • FlexPlus Processing Modules – The “FlexPlus” processing environment has significantly increased its functionality and value add to clients with the addition of 15 new processing modules, many of which are unique in the marketplace and are a significant competitive advantage.
  • New Revenue Models – The 19 FlexPlus modules can operate standalone or as an integrated “one processing environment”. They drive more than 20 unique benefit processing revenue models.
  • Decommissioning Old Platforms – The April 2017 acquisition came with clients operating on seven technology platforms. Five of these platforms have been decommissioned with over 98% of our client base moved to the “FlexPlus” platform in 2018. The annual cost savings is over $1.0M.
  • Transitioning to Azure – All FlexPlus environments have been transitioned to the Cloud. This minimizes capital expenditures, improves security and can be quickly and cost effectively deployed on a global basis. The annual cost savings is over $2M.
  • Voluntary Products – The “Voluntary Products” module was launched in 2018 which allows the purchase of online insurance solutions in minutes versus days and weeks. The penetration results during initial enrolment has been over 30% versus less than 5% with manual processes. SEB has launched six voluntary product solutions in partnership with various insurers, including critical illness insurance, term life, Health and Wellness, an Employee Discount Program (i.e. Venngo), Virtual (online) medical care (i.e. Equinox) and expects to launch home, auto, pet, contents insurance and specialized travel insurance in 2019. Voluntary Products is a significant growth initiative going forward.
  • Channel Partner Go-To-Market Business Model – SEB gained significant traction with its Channel Partner go-to-market business model in 2018. A key element of this go-to-market model is the “White-Label TPA” infrastructure. Discussions are ongoing with more than 20 partner organizations. Agreements and Letters of Intent have been executed with several, including MGAs, consulting organizations, insurance brokerages, insurers and payroll companies. The Channel Partner strategy turns cost centers to profit centers for Channel Partners.

The Company has invested heavily in its Benefit Processing solutions, the majority of which has been expensed. This has historically penalized earnings and cash flow. The Benefits Processing group today manages over 300,000 plan members with hundreds of millions of premium dollars and the capability to service a global client base in multiple languages. The cost structure has been stabilized and the focus has moved to new sales initiatives.

Comparative Results for Q1 Fiscal 2019 and Q1 2018

Amounts shown in $’000

Q1 2019

Q1 2018

(restated)

Q1 2018

(as filed)

Revenues

 $ 16,506   

 $ 20,510

$ 25,510

Gross Margin

    5,517

      5,972

6,983

Adjusted EBITDA

         (926)

        17

259

EBITDA

    (1,009)

           (82)

209

Net loss from continuing operations

    (2,196)

      (1,455)

(1,550)

Net loss from discontinued operations

      (313)

             (95)

-   

Net loss

 $ (2,509)

 $ (1,550)

$ (1,550)

 

Comparative results (from continuing operations) for Q1 Fiscal 2019 and 2018

Under IFRS accounting policies, when a material subsidiary is in the process of being sold at a reporting date, the financial reporting related to that subsidiary is segregated within the financial statements into single line items. Given that Paradigm is in the process of being sold (see above), its income statement and balance sheet have been extracted from the consolidated statements and reported on a few lines as ‘assets held for sale’ or ‘discontinued operations’.

1) Revenue:

Consolidated revenues declined on a restated comparative basis from 2018 to 2019 by $4.0M. The Technology Division (“TD”) declined by $3.7M, and the Benefits Division (“BD”) declined by $0.3M. The decline in the TD sales from Q1/18 to Q1/19 is largely due to consultants with the Federal Government not being renewed as quickly as anticipated. Contract volume continued to grow during the quarter.

2) Gross Margins:

Consolidated gross margin declined on a restated comparative basis from 2018 to 2019 by $0.5M. The Technology Division declined by $0.2M, and the Benefits Division declined by $0.3M.

3) Operational Costs:

  • Salaries and other Compensation - Salaries and other compensation costs increased on a restated comparative basis from 2018 to 2019 by $0.3M. The Technology Division declined by $0.1M, offset by an increase in the Benefits Division of $0.4M.
  • Office and General Costs­ – Office and general costs increased on a restated comparative basis from 2018 to 2019 by $0.2M, largely in the Technology Division.
  • Professional Fees: – Professional fees were relatively flat on a restated comparative basis from 2018 to 2019. Professional fees vary with the amount of financing or acquisition/disposition activity during the period.

4) Non-Cash Expenses:

Non-Cash expenses include amortization, depreciation and share-based (options) compensation. They declined $0.2M from Q1 Fiscal 2018 to Q1 Fiscal 2019. The largest component is amortization of intangible assets (related to acquisition), which was $0.6M in Q1 fiscal 2019. These costs are expected to be largely amortized by fiscal 2020.

5) Interest and Financing Costs and Interest Accretion:

Interest and financing costs were relatively flat on a restated comparative basis from 2018 to 2019.

About SEB

SEB is a Business Process Automation and Outsourcing Technology Company providing software, solutions and services to a national and global client base. SEB has a specialty growth focus in cloud enabled SaaS processing solutions for managing employer and government sponsored benefit plans on a BPO (Business Processing Outsourcing) business model, globally. This is a major growth focus, SEB currently serves corporate and government clients across Canada and internationally. Over 80% of SEB’s revenues derive from government, insurance and healthcare organizations. SEB’s technology infrastructure of over 800 multi-certified technical professionals, across Canada and globally, is a critical competitive advantage in supporting the implementation and management of SEB’s Benefits Processing Solutions into client environments. SEB’s Benefits Processing Solutions can be game changing for SEB clients.

The core expertise of SEB is automating business processes utilizing SEB proprietary software solutions combined with solutions of third parties through joint ventures and partnerships. SEB’s client acquisition model in benefits processing is “Channel Partnerships” where SEB processing solutions both improve cost structures and enable new revenue models for Channel Partners and clients. All SEB solutions are cloud enabled and can be delivered on a SaaS platform. SEB solutions turn cost centers to profit centers for our Benefits Processing Channel Partners.

Conference Call Details

Date/Time: Thursday, May 2, 2019 at 11:30 A.M.

Canada & USA Toll Free Dial In: 1-800-319-4610

Toronto Toll Dial In: 1-416-915-3239

Callers should dial in 5-10 minutes prior to the scheduled start time and simply ask to join the call. 

Webcast Link: access at http://services.choruscall.ca/links/sebIR20190502.html

Conference Call Replay Numbers:

Canada & USA Toll Free: 1-855-669-9658
Code: 3222 followed by the # sign

Replay Duration: Available for one week until end of day Thursday, May 9, 2019.

For further information about SEB, please visit www.seb-inc.com.

The forward-looking information contained in this release represents the Company’s current expectations and, accordingly, is subject to change. However, the Company expressly disclaims

any intention or obligation to update or revise any forward-looking information, whether as a result of new information, future events or otherwise, except as required by applicable law.

All figures are in Canadian dollars unless otherwise stated.

Media and Investor Contact

John McKimm
President/CEO/CIO
Office (888) 939-8885 x 2354
Cell (416) 460-2817
john [dot] mckimm [at] seb-inc [dot] com

Neither TSX Venture Exchange Inc. nor its Regulation Services Provider (as that term is defined in the policies of the TSX Venture Exchange Inc.) accepts responsibility for the adequacy or accuracy of this release.

SEB Reports Results for Fiscal 2018

Conference Call Scheduled Monday, April 8, 2019, 11:00 A.M.

April 3, 2019 – Mississauga, ON: Smart Employee Benefits Inc. (“SEB” or the “Company”) (TSXV: SEB) today reported its financial results for the fiscal year ending November 30, 2018.

States John McKimm, President/CEO/CIO of Smart Employee Benefits Inc.,

“Fiscal year 2018 was a year of transition. The decision was made to sell Paradigm Consulting Group Inc. Additionally, the Benefits Processing business acquired in 2017 went through a major transformation in fiscal 2018, including a significant reduction in cost structure of approximately $3M on an annualized basis as more fully described below. Technology Division revenue declined in fiscal 2018, largely due to weakness in the federal government business and contractors transitioning to other contracts; the remainder due to contracts starting later than anticipated. This trend is expected to reverse in 2019 and beyond as starts have now begun on the new contracts and the contractor transition has declined.

The overall infrastructure cost of the Company has been reduced, particularly in the Benefits and Corporate Divisions. Benefits Division cost reductions are expected to be completed in April 2019.

SEB’s share price has not performed well for several years, despite the strengthening of the overall business, in particular the benefits processing opportunities which is the growth focus of the future. The share price weakness has made it difficult to access the equity capital required to strengthen the balance sheet and position the Company to take advantage of its many growth opportunities, without significant dilution. Scotia Capital Inc. was engaged in March 2019 to assist the Company in identifying and negotiating a transaction with a strategic investment partner.  The SEB Board and Management believes this process will provide the optimal immediate value for shareholders, be operationally strategic to SEB, and provide the working capital to expedite the many growth opportunities.  The SEB sales pipeline is the strongest it has ever been, particularly in Benefits Processing.”

Key Developments During the Year and Subsequent to Year-end

Sale of Paradigm Consulting Group Inc.

The Company signed a Letter of Intent (“LOI”) on September 18, 2018 with Golden Opportunities Fund Inc. (“Golden”), managed by Westcap Mgt. Ltd., to sell 100% of Paradigm Consulting Group Inc. (“Paradigm”) to a combination of Golden and Paradigm’s senior management.

On January 14, 2019, the Company signed a revised LOI which changed the terms of the sale of Paradigm. Under the revised terms SEB will sell 75% of Paradigm, 57% to Golden and up to 18% to Paradigm management. The purchase price includes a cash amount of up to $4.5M, cancellation of $3.0M of Paradigm preferred shares owned by Golden, which are convertible into SEB common shares, and a working capital adjustment.  The targeted closing date is late April 2019.

Paradigm was originally acquired in 2015 to facilitate a local footprint in Saskatchewan and Manitoba for multiple RFP bids. Governments budgets for these RFPs were cancelled. SEB maintains the local presence with a 25% equity interest in Paradigm. The proceeds from the sale of 75% of Paradigm are more optimally utilized to reduce SEB’s debt.

Benefits Processing Business

The Company had expanded its benefits processing business through an acquisition on April 1, 2017. The transaction added over 250,000 plan members and 48 of Canada’s corporate elite as Benefits Processing clients. Key milestones since the acquisition include:

  • Renewals – 23 of 24 contracts up for renewal were renewed.
  • New Plan Members – approximately 60,000 net new plan members were added to the processing environment, utilizing one or more of SEB’s FlexPlus 19 benefit processing modules.
  • FlexPlus Processing Modules – The “FlexPlus” processing environment has significantly increased its functionality and value add to clients with the addition of 15 new processing modules, many of which are unique in the marketplace and are a significant competitive advantage.
  • New Revenue Models – The 19 FlexPlus modules can operate standalone or as an integrated “one processing environment”. They drive more than 20 unique benefit processing revenue models.
  • Decommissioning Old Platforms – The April 2017 acquisition came with clients operating on seven technology platforms. Five of these platforms have been decommissioned with over 98% of our client base moved to the “FlexPlus” platform in 2018. The annual cost savings is over $1.0M.
  • Transitioning to Azure – All FlexPlus environments have been transitioned to the Cloud. This minimizes capital expenditures, improves security and can be quickly and cost effectively deployed on a global basis. The annual cost savings is over $2M.
  • Voluntary Products – The “Voluntary Products” module was launched in 2018 which allows the purchase of online insurance solutions in minutes versus days and weeks. The penetration results during initial enrolment has been over 30% versus less than 5% with manual processes. SEB has launched six voluntary product solutions in partnership with various insurers, including critical illness insurance, term life, Health and Wellness, an Employee Discount Program (i.e. Venngo), Virtual (online) medical care (i.e. Equinox) and expects to launch home, auto, pet, contents insurance and specialized travel insurance in 2019. Voluntary Products is a significant growth initiative going forward.
  • Channel Partner Go-To-Market Business Model – SEB gained significant traction with its Channel Partner go-to-market business model in 2018. A key element of this go-to-market model is the “White-Label TPA” infrastructure. Discussions are ongoing with more than 20 partner organizations. Agreements and Letters of Intent have been executed with several, including MGAs, consulting organizations, insurance brokerages, insurers and payroll companies. The Channel Partner strategy turns cost centers to profit centers for Channel Partners.

The Company has invested tens of millions of dollars in its Benefit Processing solutions, the majority of which has been expensed. This has historically penalized earnings and cash flow. The Benefits Processing group today manages over 300,000 plan members with hundreds of millions of premium dollars and the capability to service a global client base in multiple languages. Significant profitability and positive cashflow is expected in 2019 and beyond. The cost structure has stabilized and the focus has moved to new sales initiatives.

Equity Financing

On February 28, 2018, the Company closed a $3.0M Preferred Share investment into Paradigm from Golden Opportunities Fund Inc. See above re sale of Paradigm to Golden. The majority of this financing was utilized to repay debt and for working capital.

Subsequent to the year end, on January 3, 2019, the Company also closed approximately $0.9M from existing shareholders of equity financing which was utilized for working capital.

Debt Financing

On July 26, 2018, SEB Administrative Services Inc., a subsidiary of the Company, closed a debt financing of $2.0M at an interest rate of 12% plus an initial discount of $0.1M.

COMPARATIVE RESULTS FOR FISCAL YEARS 2018 and 2017

 

2017

Amounts shown in $’000

2018

Restated

Original

Revenues

77,079

 $ 83,498

 $ 106,283

Gross Margin

     23,404

    21,854

      26,951

Adjusted EBITDA

      (1,015)

         472

        3,022

EBITDA *

     (7,939)

    (2,692)

           554

Net loss from continuing operations

   (11,425)

    (9,829)

      (8,501)

Net income (loss) from discontinued operations

     (1,712)

      1,328

             -

Net loss

 $ (13,137)

 $ (8,501)

 $ (8,501)

* 2018 includes a one-time write-down of assets of $6,672

 

Comparative results for Fiscal 2018 and 2017 (from continuing operations)

Under IFRS accounting policies, when a material subsidiary is in the process of being sold at a reporting date, the financial reporting related to that subsidiary is segregated within the financial statements into single line items. Given that Paradigm is in the process of being sold (see above), its income statement and balance sheet have been extracted from the consolidated statements and reported on a few lines as ‘assets held for sale’ or ‘discontinued operations’.

1) Revenue:

Consolidated revenues declined on a restated comparative basis from 2017 to 2018 by $6.4M. The Technology Division declined by $10.3M, offset by an increase in the Benefits Division of $4.0M resulting from the full-year inclusion of revenues from the mid-market business acquisition discussed above.

2) Gross Margins:

Consolidated gross margin increased on a restated comparative basis from 2017 to 2018 by $1.6M. The Technology Division declined by $2.6M, offset by an increase in the Benefits Division of $4.1M resulting from the full-year inclusion of revenues from the mid-market business acquisition discussed above.

3) Operational Costs:

  • Salaries and other Compensation - Salaries and other compensation costs increased on a restated comparative basis from 2017 to 2018 by $1.6M. The Technology Division declined by $0.6M, offset by an increase in the Benefits Division of $2.1M resulting from the full-year inclusion of costs from the mid-market business acquisition discussed above.
  • Office and General Costs­ – Office and general costs increased on a restated comparative basis from 2017 to 2018 by $1.1M. The Technology Division increased by $0.4M; also, there was an increase in the Benefits Division of $1.2M resulting from the full-year inclusion of costs from the mid-market business acquisition discussed above.
  • Professional Fees: – Professional fees increased on a restated comparative basis from 2017 to 2018 by $0.4M. The major factors were an increase in the SEB Corporate Division of $0.8M while the Technology Division declined by $0.4M. Professional fees varies with the amount of financing or acquisition/disposition activity during the year.

4) Non-Cash Expenses:

Non-Cash expenses include amortization, depreciation, changes in fair value of contingent liability and share-based (options) compensation. They totaled $3.2M in fiscal 2018 and $3.2M in 2017. The largest component is amortization of intangible assets (related to acquisition), which was $2.8M in fiscal 2018. These costs are expected to be largely amortized by fiscal 2020. The change in fair value of contingent liability is a reduction of the expected performance payments tied to acquisitions.

5) Write-down of assets:

The Company wrote down assets totaling $6.7M as follows:

  • Impairment of Goodwill and Intangible Assets

The Company performed an impairment test, as it does each year as part of the annual audit process. The testing consists of producing a discounted cash flow based on contracted or otherwise certain income forecasts. This year, the impairment calculations for certain businesses resulted in balances that were less than the recorded carrying value of the assets. Therefore, in accordance with the Company’s policies, the carrying value of those assets were written off to a total of $4.6M, made up of assets of $2.1M pertaining to the Technology Division and assets of $2.5M pertaining to the Benefits Division.

  • Allowance against a Receivable

The Company recorded an allowance of $2.1M against a Technology Division receivable taken on as part of an acquisition, based on assessment of collectability. The Company has security against the receivable which includes SEB shares which formed part of the consideration for the acquisition. The decline in the price of SEB shares is partly responsible for the decision to record the allowance.

6) Interest and Financing Costs:

Interest and financing costs declined by $2.5M due to, among other things, reduced financing fees and other costs associated with raising debt or equity financing. The Technology Division decreased by $0.9M and Corporate Division decreased by $1.7M.

7) Income tax recovery:

The Company recorded an income tax recovery of $1.3M largely due to the elimination of deferred taxes due to the reduction of goodwill and intangible assets.

ABOUT SEB

SEB is a Business Process Automation and Outsourcing Technology Company providing software, solutions and services to a national and global client base. SEB has a specialty growth focus in cloud enabled SaaS processing solutions for managing employer and government sponsored benefit plans on a BPO (Business Processing Outsourcing) business model, globally. This is a major growth focus, SEB currently serves corporate and government clients across Canada and internationally. Over 80% of SEB’s revenues derive from government, insurance and healthcare organizations. SEB’s technology infrastructure of over 800 multi-certified technical professionals, across Canada and globally, is a critical competitive advantage in supporting the implementation and management of SEB’s Benefits Processing Solutions into client environments. SEB’s Benefits Processing Solutions can be game changing for SEB clients.

The core expertise of SEB is automating business processes utilizing SEB proprietary software solutions combined with solutions of third parties through joint ventures and partnerships. SEB’s client acquisition model in benefits processing is “Channel Partnerships” where SEB processing solutions both improve cost structures and enable new revenue models for Channel Partners and clients. All SEB solutions are cloud enabled and can be delivered on a SaaS platform. SEB solutions turn cost centers to profit centers for our Benefits Processing Channel Partners.

CONFERENCE CALL DETAILS

Date/Time: Monday, April 8, 2019 at 11:00 A.M.

Canada & USA Toll Free Dial In: 1-800-319-4610

Toronto Toll Dial In: 1-416-915-3239

Callers should dial in 5-10 minutes prior to the scheduled start time and simply ask to join the call. 

Webcast Link: access at http://services.choruscall.ca/links/sebq420190408.html

Conference Call Replay Numbers:

Canada & USA Toll Free: 1-855-669-9658
Code: 3122 followed by the # sign

Replay Duration: Available for one week until end of day Monday, April 15, 2019.

For further information about SEB, please visit www.seb-inc.com.

THE FORWARD-LOOKING INFORMATION CONTAINED IN THIS RELEASE REPRESENTS THE COMPANY’S CURRENT EXPECTATIONS AND, ACCORDINGLY, IS SUBJECT TO CHANGE. HOWEVER, THE COMPANY EXPRESSLY DISCLAIMS ANY INTENTION OR OBLIGATION TO UPDATE OR REVISE ANY FORWARD-LOOKING INFORMATION, WHETHER AS A RESULT OF NEW INFORMATION, FUTURE EVENTS OR OTHERWISE, EXCEPT AS REQUIRED BY APPLICABLE LAW.

All figures are in Canadian dollars unless otherwise stated.

MEDIA AND INVESTOR CONTACTS:

John McKimm
President/CEO/CIO
Office (888) 939-8885 x 2354
Cell (416) 460-2817
john [dot] mckimm [at] seb-inc [dot] com

SEB REPORTS RESULTS FOR THIRD QUARTER, 2018

Conference Call Scheduled Thursday, November 1, 2018, 4:00 PM ET

October 30, 2018 – Mississauga, ON: Smart Employee Benefits Inc. (“SEB” or the “Company”) (TSXV: SEB) today reported its financial results for the three and nine-month periods ending August 31, 2018.

States John McKimm, President/CEO/CIO of Smart Employee Benefits Inc., “Consolidated results for Gross Margin, Adjusted EBITDA and EBITDA for the nine months ended August 31, 2018 showed steady improvement from the comparable periods in 2017 and 2016. Trailing 12 month comparisons showed improvement with Gross Margin of $29.5 million and Adjusted EBITDA of $2.8 million. Gross Margin was up $2.5 million and EBITDA up $4.1 million versus November 30, 2017.”

Trailing Twelve Months (“TTM”) Compariosns

($000s) Aug 31/18 TTM   Nov 30/17 (FY)   Nov 30/16 (FY)
Revenue

$104,620

$106,283

$97,228

Gross Margin

29,491

26,951

18,909

Adjusted EBITDA

2,755

3,022

2,079

EBITDA

4,670

554

(504)

The Benefits Division (“BD”) has shown steady improvement. Revenues are growing, gross margins are strong, 22 of 23 client contracts (representing over 100,000 employees) that have matured since April 2017 have been renewed. Many have included the opportunity for enhanced services provided by one or more of SEB’s new “FlexPlus” modules. SEB has also decommissioned 4 of the 7 software platforms which were acquired from Aon, transitioning the clients to the “FlexPlus” environment. Additional platform decommissionings are targeted in early 2019 which are expected to contribute to significant cost savings. SEB’s Benefit Processing Solutions have all been moved to Microsoft Azure, SEB’s cloud solution of choice, which allows SEB to launch its “FlexPlus” platform globally to Channel Partners. SEB also announced during the quarter the launch of its Voluntary Benefits Platform which supports the introduction of the first five Voluntary Benefits Solutions. The Voluntary Benefits Products add significant value to SEB clients and their employees in a very cost-effective manner. The SEB Voluntary Benefits Platform allows group benefit employees to buy benefit solutions, including insurance products, in minutes, not days and weeks.”

The Technology Division (“TD”) EBITDA has been relatively stable. TD contracts (Backlog, Option Years, Evergreen) wins and renewals remain healthy. Cost structures are well in hand.

On September 18, 2018, SEB signed a Letter of Intent with Golden Opportunities Fund Inc. (“Golden”), managed by Westcap Mgt. Ltd., to sell 100% of Paradigm Consulting Group Inc. (“Paradigm”) to Golden in conjunction with Paradigm’s senior management. The purchase price includes a cash amount, cancellation of $3.0 million of Paradigm preferred shares owned by Golden, which are convertible into SEB common shares, and a working capital adjustment.  Closing is targeted for November 30, 2018, subject to final due diligence and regulatory and board approval. The cash proceeds from the sale will be used to repay debt of approximately $8.0 million and reduce revolving credit facilities.

Corporate Costs on a cash basis have declined. The issuance of options added over $741K of non-cash expenses to corporate costs on a 9 month YTD basis.

McKimm goes on to state “SEB has invested heavily in its Benefits Processing Solutions over the past number of years. This has penalized consolidated EBITDA. In 2017, SEB gained serious traction in the Benefits Division with the Aon transaction. Today we have over 50 name brand clients representing over 330,000 employees and over $1 Billion of premium. SEB’s benefit processing solutions are in the market and proven. Our Flex Plus platform is capable of managing Flex, Traditional and Multi-Employer environments in both French and English and has 19 modules, all operating in “One Processing Environment”. This is a unique competitive advantage for SEB to provide leading edge, cost effective, user friendly solutions to our clients and their plan members. The tens of millions of dollars SEB has invested in our “One Processing Environment” solutions, combined with our “Channel Partner” go-to-market model, now has major traction in the Canadian marketplace. Our results continue to show steady improvement and our cost structure is highly scalable with substantial profit margin growth with every new dollar of revenue”.

CONSOLIDATED PERFORMANCE

($000s)

Three months ended August 31

Nine months ended August 31

 

2018

2017

2018

2017

Revenue

$ 23,617

$ 26,543

$ 74,901

$ 76,564

Cost of revenues

16,699

18,983

53,817

58,020

Gross Margin

6,918

7,559

21,084

18,544

Gross Margin as a % of Revenue

29.3%

28.5%

28.1%

24.2%

Operating costs

6,287

6,852

18,795

15,867

Professional fees

63

521

838

1,682

Adjusted EBITDA

569

186

1,452

995

Change in fair value of contingency

(141)

-

(141)

-

Share based compensation

217

41

742

201

AON transition/decommissioning costs

-

1,736

162

2,714

Transaction costs

6

44

13

1,486

EBITDA

$ 486

$ (1,634)

$ 675

$ (3,407)

Net loss from continuing operations

$ (1,307)

$ (3,784)

$ (5,149)

$ (9,190)

All comparisons (except where noted) are between Q3 of Fiscal 2018 and Q3 of Fiscal 2017.

  • Consolidated revenues were $23.6M compared to $26.5M in the third quarter prior year ($74.9M compared to $76.6M for the nine months). The BD’s revenues increased by $106K in the quarter and $4.1M YTD.  The YTD increases are attributable to the acquisition of the book of business acquired April 2017 from Aon. The TD revenues were reduced largely due to a one-time $10M contract in 2017 which was not immediately replaced in 2018. The TD has won many multi-year contracts expected to begin in Q4 2018; contracts which had been anticipated to begin earlier in the year, but were delayed. The full replacement of the $10M contract revenues is expected in Fiscal 2019.
  • Gross Margin (GM) was $6.9M for the third quarter, $641K lower than the same quarter the previous year; however, YTD GM showed an impressive increase to $21.1M, a $2.5M improvement from the same period prior year. This is largely attributable to the BD.
  • Adjusted EBITDA (as described in the MD&A for the quarter) was $569K for this Q3, versus $186K the previous Q3. YTD Adjusted EBITDA was $1.5M compared to $1.0M. The strength is attributable to the BD.
  • EBITDA (as described in the MD&A for the quarter) was $486K for the quarter versus a negative $1.6M the previous year, an improvement of $2.1M. For the nine months then ended EBITDA was $675K, a $4.1M improvement from the prior year.  The primary difference being the inclusion of non-recurring transition and transaction costs in the prior year.
  • Interest Costs for the quarter declined by $129K from the prior year, a notable improvement.
  • Consolidated loss for the quarter was $1.3M versus $3.8M ($5.1M versus $9.2M for the nine months). Contributing factors towards the improvement include a reduction in professional fees of $844K (YTD) and reduced transition/transaction costs of $4.0M (YTD), offset by non-cash expenses (“NCE”) such as share-based compensation and intangible amortization.  Total NCE for the first three quarters was $4.1M.

 

DIVISIONAL PERFORMANCE

SEB’s strategic objective is to become one of the leading technology companies within the health benefits industry in Canada and to launch in the U.S. and globally through strategic channel partners. SEB has over a dozen channel partner discussions ongoing. Focused effort in this arena has led to dramatic growth of the Company’s BD which has improved its nine-month revenues by $4.1M over the previous year.  The BD has relied on the TD to develop and support its infrastructure.  Management believes that operational capacity within the BD will allow for future growth with minimal additional costs in the TD resulting in significantly higher margins.

  • The TD’s YTD revenue decreased $6.1M largely due to a one-time $10M contract that ended in 2017 and was slow to be replaced in 2018. EBITDA was $4.6M compared to $3.4M in the previous year. The third quarter had over $120M of new contract wins and renewals. Contracts (Backlog, Option Year, Renewal) remain over $400M.
  • The BD’s YTD revenue was $9.8M an increase of $4.1M over the previous year. The new products platform, and several cross-selling initiatives are expected to significantly increase these revenues in Fiscal 2019. EBITDA for the nine months was a loss of $867K versus a loss of $4.1M for the same period the previous year. EBITDA is expected to be positive in Q4 and into Fiscal 2019.
    1. During the past nine months, 22 of 23 contracts were renewed as they matured, and five new clients were added, representing approximately 165K plan members.  Contract Backlog has grown to over $75M.
    2. Significant expense was incurred YTD in transitioning existing clients to the FlexPlus environment from the various legacy environments acquired from Aon. This is expected to result in  significant annual cost savings. Additional costs were incurred in client implementations. Several new client implementation developments projects are in process. These transition and implementation costs are recovered over the life of the contracts.
    3. Development initiatives, in the form of new functionalities and new modules, were also ongoing during the quarter. BD has launched FlexPlus Chat, FlexPlus Pay and Flex Plus Connect. Existing clients are already subscribing for these new modules.
  • Corporate total costs before divisional allocation improved $1.0M during the first three quarters of 2018 compared to prior year.

 

MANAGEMENT COMMENTS

John McKimm, President/CEO/CIO of SEB, states:

“SEB has progressed significantly year over year. Our TD maintains a solid base of business with multiple years of healthy EBITDA. Our BD has gained solid traction with the Aon transaction in April 2017. Our “One Processing Environment” technology environment for health benefits manages over 90% of all processing activities associated with a health benefits transaction and integrates additional automated solution modules including Voluntary Products, Disability Management, Health & Wellness, Employee Discount Programs, Human Resource Solutions, etc. Our “White Label Channel Partner” go-to-market strategy is also gaining strong traction. We have more than a dozen Joint Venture negotiations in progress. For our “Channel Partners”, we turn “Cost Centres to Profit Centres” as their back-office technology partners. This strategy is unique in the marketplace. During the period since November 2017, on a consolidated basis, we have finalized over $150M of contracts, of which approximately $70M is new business and the remainder renewals of multi-year contracts. Our Contracts (Backlog, Option Year, Evergreen) are maintaining a base of over $500M. Management believes SEB is well positioned for strong organic growth in revenue, EBITDA and earnings over the next three years with annual revenue under contract in excess of $100M per annum.”

 

CONFERENCE CALL DETAILS

Date/Time: Thursday, November 1, 2018 at 4:00 PM ET.

Canada & USA Toll Free Dial In: 1-800-319-4610

Toronto Toll Dial In: 1-416-915-3239

Callers should dial in 5-10 minutes prior to the scheduled start time and simply ask to join the call. 

Webcast Link: access at http://services.choruscall.ca/links/sebq320181101.html

Conference Call Replay Numbers:

Canada & USA Toll Free: 1-855-669-9658
Code: 2764 followed by the # sign

Replay Duration: Available for one week until end of day Thursday, November 8, 2018.

 

ABOUT SEB

SEB is a Business Process Automation and Outsourcing Technology Company providing software, solutions and services to a national and global client base. SEB has a specialty growth focus in cloud enabled SaaS processing solutions for managing employer and government sponsored benefit plans on a BPO (Business Processing Outsourcing) business model, globally. This is a major growth focus, SEB currently serves corporate and government clients across Canada and internationally. Over 80% of SEB’s revenues derive from government, insurance and healthcare organizations. SEB’s technology infrastructure of over 800 multi-certified technical professionals, across Canada and globally, is a critical competitive advantage in supporting the implementation and management of SEB’s Benefits Processing Solutions into client environments. SEB’s Benefits Processing Solutions can be game changing for SEB clients.

The core expertise of SEB is automating business processes utilizing SEB proprietary software solutions combined with solutions of third parties through joint ventures and partnerships. SEB’s client acquisition model in benefits processing is “Channel Partnerships” where SEB processing solutions both improve cost structures and enable new revenue models for Channel Partners and clients. All SEB solutions are cloud enabled and can be delivered on a SaaS platform. SEB solutions turn cost centers to profit centers for our Benefits Processing Channel Partners.

For further information about SEB, please visit www.seb-inc.com.

The forward-looking information contained in this release represents the Company’s current expectations and, accordingly, is subject to change. However, the Company expressly disclaims any intention or obligation to update or revise any forward-looking information, whether as a result of new information, future events or otherwise, except as required by applicable law.

 

All figures are in Canadian dollars unless otherwise stated.

 

INVESTOR CONTACT:

John McKimm, President/CEO/CIO
Smart Employee Benefits Inc.
Tel: 416.460.2817
john [dot] mckimm [at] seb-inc [dot] com
www.seb-inc.com

 

Neither TSX Venture Exchange Inc. nor its Regulation Services Provider (as that term is defined in the policies of the TSX Venture Exchange Inc.) accepts responsibility for the adequacy or accuracy of this release.

SEB SIGNS LETTER OF INTENT TO SELL PARADIGM CONSULTING GROUP

September 24, 2018 – Regina, SK and Mississauga, ON: Smart Employee Benefits Inc. (“SEB” or the “Company”) (TSXV:SEB) announces that on September 18, 2018, it has signed a Letter of Intent with Golden Opportunities Fund Inc. (“Golden”), managed by Westcap Mgt. Ltd., to sell 100% of Paradigm Consulting Group Inc. (“Paradigm”). The acquirer will be Golden in conjunction with Paradigm’s senior management.  The purchase price will be shared between Golden and Paradigm management. The purchase price includes a cash amount, cancellation of $3.0 million of Paradigm preferred shares owned by Golden, which are convertible into SEB common shares, and a working capital adjustment.  Closing is targeted for November 30, 2018, subject to final due diligence and regulatory and board approval. The cash proceeds from the sale will be used to repay debt of approximately $8.0 million and reduce revolving credit facilities.

States John McKimm, President/CEO/CIO of SEB, “SEB has made the strategic decision to focus on its Canadian Federal Government business and the “InsureTech” sector, leveraging its technological resources and platforms to deliver to corporate and government clients world-class insurance and benefits administration and processing solutions.  SEB will retain a strategic business relationship with Paradigm and Golden post-closing, particularly as it relates to opportunities for deployment of SEB’s benefits administration and processing solutions in the Saskatchewan and Manitoba markets.”

About Golden Opportunities Fund

Golden Opportunities Fund (“Golden”) is a Retail Venture Capital fund launched as the first provincial fund in Saskatchewan in 1999 and later in Manitoba in 2009.  The Fund is managed by Westcap Mgt. Ltd.  Golden invests capital from its 28,000 shareholders in small and medium sized growth companies.  Since its inception Golden has invested more than $350 million in 132 different companies impacting local economies, communities and families.

About SEB

SEB’s business is “IT Managed Services”, focused on Business Process Automation and Outsourcing providing software, solutions and services to a national and global client base on multi-year contracts. SEB currently serves corporate and government clients across Canada and internationally. Over 80% of SEB’s revenues derive from government, insurance and healthcare organizations.

INVESTOR CONTACTS:

John McKimm, President/CEO/CIO

Smart Employee Benefits Inc.

Tel: 416.460.2817

john [dot] mckimm [at] seb-inc [dot] com

www.seb-inc.com

Bill Mitoulas, Investor Relations

Venture North Capital Inc.

Tel: 416.479.9547

billm [at] venturenorthcapital [dot] com

www.venturenorthcapital.com

 

The forward-looking information contained in this release represents the Company’s current expectations and, accordingly, is subject to change. However, the Company expressly disclaims

any intention or obligation to update or revise any forward-looking information, whether as a result of new information, future events or otherwise, except as required by applicable law.

 

Neither TSX Venture Exchange Inc. nor its Regulation Services Provider (as that term is defined in the policies of the TSX Venture Exchange Inc.) accepts responsibility for the adequacy or accuracy of this release.

 

All figures are in Canadian dollars unless otherwise stated.

MICROSOFT AZURE THE CLOUD SOLUTION OF CHOICE FOR SEB’s BENEFIT PROCESSING SOLUTIONS

July 16, 2018 – Mississauga, ON – SEB Administrative Services Inc. (“SEB Admin”), a wholly owned subsidiary of Smart Employee Benefits Inc. (TSXV: SEB), a technology leader in benefits administration and data processing services, is pleased to announce that it will use Microsoft Azure as its global cloud solution to power its technology solutions focused on health benefits processing for both employer and government funded benefit programs.

“Microsoft Azure will enhance SEB Admin’s global reach and ability to build, deploy, scale, and manage applications to accelerate FlexPlus platform development, adding new experiences and significant value to our clients and their employees,” said Mohamad El Chayah, President & CEO, SEB Administrative Services Inc. FlexPlus platform currently renders benefits administration services to more than 330,000 members.

With 54 Azure regions across the globe and a worldwide content delivery network, SEB Admin can deploy FlexPlus and localize the application experiences for its customers wherever they are in the world. Azure’s ExpressRoute and Service Bus robust messaging and networking capabilities enable hybrid applications to be managed from a single console with Microsoft System Center.

Azure provides a rich set of application services and allows for the development of SEB Admin FlexPlus Exchange for Small and Medium Businesses using any language, tool, or framework.  “We’re excited to see SEB Admin expand its global reach with Microsoft Azure as the foundation,” said John Bruno, General Manager, Azure Global Infrastructure, Microsoft Corp. “Using Azure IaaS and PaaS services allows SEB Admin to rapidly develop and deliver content-rich health, wealth, and retirement processing solution to its customers.”

ABOUT SEB ADMIN:

SEB Admin provides benefit processing solutions including Administration (flex, traditional, multi-employer), adjudication, claims payment and reporting. Our technology platforms manage total business processing services for group benefit solutions and health claims processing in one, open-architecture, fully-integrated, rules-based and modular environment, allowing clients to utilize separate modules or a fully-integrated solution. SEB Admin’s “One Processing Environment, All Benefit Types, One Benefit Card” cloud enabled solutions are among the most cost effective, user friendly and customizable in the industry, allowing real time reporting, analytics and fraud detection when the fully integrated platform is implemented. Our Add-on Modules include Health & Wellness, Online Voluntary Products, Sales and Administration, Disability Management Portal, Absentee Management, Human Resource Solutions and with Venngo, Employee Discount Programs. Our processing solutions are applicable to both employer and government funded benefit programs. SEB Admin’s “One Processing Environment” with single sign on connectivity for all benefit types including health, pension and other rewards programs are unique in the industry. Our solutions are all cloud enabled and delivered via a fully outsourced, co-outsourced or SaaS model.

ABOUT SEB:

SEB is a technology company providing Business Process Automation and Outsourcing software, solutions and services to a national and global client base. SEB has a specialty growth focus in cloud-enabled SaaS processing solutions for managing employer and government sponsored health benefit plans on a BPO (Business Processing Outsourcing) business model, globally. SEB currently serves corporate and government clients across Canada and internationally. Over 80% of SEB’s revenues derive from government, insurance and health care organizations. SEB’s technology infrastructure of over 800 multi-certified technical professionals, across Canada and globally, is a critical competitive advantage in supporting the implementation and management of SEB Admin’s benefits processing solutions into client environments. SEB Admin’s Benefits Processing Solutions can be game changing for SEB Admin’s clients.

The core expertise of SEB is automating and managing business processes utilizing SEB proprietary software solutions combined with solutions of third parties through joint ventures and partnerships. SEB Admin’s client acquisition model in benefits processing is “Channel Partnerships” where SEB Admin’s processing solutions both improve cost structures and enable new revenue models for Channel Partners and clients. All SEB Admin’s solutions are cloud enabled and can be delivered on a SaaS platform. SEB Admin’s solutions turn cost centers to profit centers for our Channel Partners.

Forward-Looking Statements

This news release is intended for information purposes only. Statements made in this news release may contain “forward looking” information about the company’s future business prospects. These statements while expressed in good faith and believed to have a reasonable basis are subject to risk and uncertainties that could cause actual results to differ materially from those set forth or implied by such forward looking statements. Investors should consult a professional advisor before making any investment decision.

Neither TSX Venture Exchange Inc. nor its Regulation Services Provider (as that term is defined in the policies of the TSX Venture Exchange Inc.) accepts responsibility for the adequacy or accuracy of this release.

For further information about SEB Admin, please visit:
www.seb-admin.com.

 

MEDIA CONTACT:

Mohamad El Chayah, President                                             

SEB Administrative Services Inc.

Tel: 416.418.0619

mohamad [dot] elchayah [at] seb-admin [dot] com

www.seb-admin.com

 

INVESTOR CONTACTS:

John McKimm, President/CEO/CIO

Smart Employee Benefits Inc.

Tel: 416.460.2817

john [dot] mckimm [at] seb-inc [dot] com

www.seb-inc.com

 

Bill Mitoulas, Investor Relations

Venture North Capital Inc.

Tel: 416.479.9547

billm [at] venturenorthcapital [dot] com

http://www.venturenorthcapital.com

SEB RENEWS OVER 120,000 BENEFIT PLAN MEMBERS ON MULTI-YEAR CONTRACTS

July 10, 2018 – Mississauga, ON – SEB Administrative Services Inc. (“SEB Admin”), a subsidiary of Smart Employee Benefits Inc. (TSXV: SEB), a technology leader in benefits administration and data processing services, is pleased to announce the renewal of 19 benefit administration contracts over the past 9 months and the addition of 6 new FlexPlus modules to SEB Admin’s benefit processing solution, bringing the total modules to 16. These modules drive more than 20 unique revenue models. The renewed contracts represent more than $350 Million of benefit premiums for over 120,000 plan members. They include a number of Canada’s top 100 employers. The renewals are multiyear contracts driving incremental growth for SEB Admin. SEB Admin’s new modules provide more unique features and greater automation driving enhanced end user experiences and more cost efficiencies for both clients and SEB Admin.

The new modules include:

  • FlexPlus Pay – This module is a fully integrated, comprehensive and automated direct Billing Solution for Invoicing, Payments and Reporting. FlexPlus Pay provides overall administrative efficiencies for managing Employees on leave and retirees. This is a manual process for many employers.
  • FlexPlus Connect – FlexPlus Connect Integration Portal is a “single point of interface” for Clients and their Employees. It integrates third-party applications, including HR Solutions, Pension Solutions and Financial Planning Solutions, as well as other FlexPlus Modules, like Benefits Administration, Claims Adjudication, Health & Wellness, Disability Management, Absence Management, Employee Discount Programs and On-Line Sales Solutions (Voluntary Insurance Products and other products including Automated Underwriting). This module positions SEB Admin exceptionally well to add significant value to Channel Partners who provide Pension and other benefit processing services.
  • FlexPlus Chat – This module allows for webchat functionality when contacting and interacting with SEB Admin’s Customer Service Centre. Just like call data, FlexPlus Chat historical data is housed in Canada. This Module significantly enhances the interaction of our clients and their plan members with their Benefit Plan.
  • FlexPlus Mobile – FlexPlus Mobile, an adaptive Web and App Technology. It is designed to expansively reach all employees and improve benefits education and active participation in their Benefit Plans. Over 84.0% of Canadians have a cell phone – FlexPlus Mobile provides anytime accessibility and fast efficient communication for greater awareness of enrolment windows and their deadlines on a very cost-effective basis.
  • FlexPlus Care – This module provides clients with a secure digital environment for FlexPlus plan members to interact with medical professionals and get the health care they need from virtually anywhere.
  • FlexPlus Venngo Workperks – FlexPlus members now have the best available discounts in the marketplace using location-based discount services, including in-store and on-line redemptions. FlexPlus Venngo Workperks is the most cost-effective, fully-managed, easy-to-use Employee Discount Program available to employees today and includes over 2200 discount programs.

The FlexPlus modules add significant value to employees and employers. They also add new revenue models. They can be deployed as stand alone or part of a fully integrated solution in “One Processing Environment”.

Mohamad El Chayah, President and CEO of SEB Admin, states, “SEB Admin’s FlexPlus Benefits Processing Platform provides leading modular processing solutions in “One Processing Environment”. In April, 2017 SEB Admin acquired the Canadian mid-market benefits administration business of Aon, including 48 enterprise clients and approximately 265,000 plan members. Since then, SEB Admin has signed contracts adding over 60,000 new plan members. Today, SEB Admin has contracts managing over 330,000 plan members representing over $1B of premium. New technologies are disrupting and transforming health care around us everyday, in Canada and globally. SEB Admin’s benefits processing solutions contribute to this transformation by enhancing the way plan sponsors and plan members provision, re-provision, consume and re-consume their benefit plans. FlexPlus’s ability to transmit data in real time between carriers and HRIS systems is critical for our clients. Moreover, FlexPlus provides our clients access to a highly automated and cost-effective eco-system with strong analytics and reporting for reduced fraud and error rates. Our solutions are equally applicable to employer and government funded benefit programs and to a global marketplace. SEB Admin has 16 FlexPlus benefit processing modules, which can operate standalone or as “One Processing Environment”, with single sign-on. The more of SEB Admin’s modules that are included in the Client’s benefit processing ecosystem, the greater efficiencies and functionalities the client will enjoy, including better analytics, reporting and fraud identification”.

ABOUT SEB ADMIN:

SEB Admin provides benefit processing solutions including Administration (flex, traditional, multi-employer), adjudication, claims payment and reporting. Our technology platforms manage total business processing services for group benefit solutions and health claims processing in one, open-architecture, fully-integrated, rules-based and modular environment, allowing clients to utilize separate modules or a fully-integrated solution. SEB Admin’s “One Processing Environment, All Benefit Types, One Benefit Card” cloud enabled solutions are among the most cost effective, user friendly and customizable in the industry, allowing real time reporting, analytics and fraud detection when the fully integrated platform is implemented. Our Add-on Modules include Health & Wellness, Online Voluntary Products, Sales and Administration, Disability Management Portal, Absentee Management, Human Resource Solutions and with Venngo, Employee Discount Programs. Our processing solutions are applicable to both employer and government funded benefit programs. SEB Admin’s “One Processing Environment” with single sign on connectivity for all benefit types including health, pension and other rewards programs are unique in the industry. Our solutions are all cloud enabled and delivered via a fully outsourced, co-outsourced or SaaS model.

ABOUT SEB:

SEB is a technology company providing Business Process Automation and Outsourcing software, solutions and services to a national and global client base. SEB has a specialty growth focus in cloud enabled SaaS processing solutions for managing employer and government sponsored health benefit plans on a BPO (Business Processing Outsourcing) business model, globally. SEB currently serves corporate and government clients across Canada and internationally. Over 80% of SEB’s revenues derive from government, insurance and health care organizations. SEB’s technology infrastructure of over 800 multi-certified technical professionals, across Canada and globally, is a critical competitive advantage in supporting the implementation and management of SEB’s benefits processing solutions into client environments. SEB’s Benefits Processing Solutions can be game changing for SEB clients.

The core expertise of SEB is automating and managing business processes utilizing SEB proprietary software solutions combined with solutions of third parties through joint ventures and partnerships. SEB’s client acquisition model in benefits processing is “Channel Partnerships” where SEB processing solutions both improve cost structures and enable new revenue models for Channel Partners and clients. All SEB solutions are cloud enabled and can be delivered on a SaaS platform. SEB solutions turns cost centers to profit centers for our Channel Partners.

Forward-Looking Statements

This news release is intended for information purposes only. Statements made in this news release may contain “forward looking” information about the company’s future business prospects. These statements while expressed in good faith and believed to have a reasonable basis are subject to risk and uncertainties that could cause actual results to differ materially from those set forth or implied by such forward looking statements. Investors should consult a professional advisor before making any investment decision.

Neither TSX Venture Exchange Inc. nor its Regulation Services Provider (as that term is defined in the policies of the TSX Venture Exchange Inc.) accepts responsibility for the adequacy or accuracy of this release.

 

For further information about SEB Admin, please visit:
www.seb-admin.com.

MEDIA CONTACT:

Mohamad El Chayah, President

SEB Administrative Services Inc.

Tel: 416.418.0619

mohamad [dot] elchayah [at] seb-admin [dot] com

www.seb-admin.com

 

INVESTOR CONTACT:

John McKimm, President/CEO/CIO

Smart Employee Benefits Inc.

Tel: 416.460.2817

john [dot] mckimm [at] seb-inc [dot] com

www.seb-inc.com

 

Bill Mitoulas, Investor Relations

Venture North Capital Inc.

Tel: 416.479.9547

billm [at] venturenorthcapital [dot] com

http://www.venturenorthcapital.com

SEB LAUNCHES EQ CARE VIRTUAL MEDICAL CLINIC SERVICES TO OVER 330,000 BENEFIT PLAN MEMBERS

July 5, 2018 – Mississauga, ON SEB Administrative Services Inc. (“SEB Admin”), a subsidiary of Smart Employee Benefits Inc. (“SEB”), TSXV: SEB, a leader in benefits administration and data processing services, have entered into an agreement with Equinoxe Virtual Clinic Corporation (“EQ”), to add their virtual medical clinic program, EQ Care, to the SEB Admin FlexPlus Platform.

ABOUT VIRTUAL MEDICAL CARE:

Virtual Medical Care transforms healthcare for employees and employers. It allows employees to use their smartphone, tablet or computer to access medical care. Its many benefits for employees include reduced wait times to see a doctor, reduces hospital stays, empowers patients in better managing their healthcare, reduces emergency visits, improves patient safety to mention a few benefits. For employers it contributes to healthier employees, less absenteeism and lower healthcare costs for benefit plans. As demand in the healthcare system in Canada increases, healthcare providers are looking to new solutions such as virtual healthcare and mobile healthcare to provide cost efficient solutions that allow better, faster and more convenient access to care. Thousands of mobile health applications are already available, and this number grows daily. Experts in the industry believe the “Virtualization of Healthcare” is here to stay. Virtual healthcare today includes online access to doctors, nurses, other medical practitioners, renew prescriptions, etc. Today’s market in Canada is estimated to be in the tens of millions of dollars with exponential growth into the hundreds of millions as virtual healthcare becomes a cornerstone of the healthcare road map of the future for governments, employers, insurers and patients. 

Mohamad El Chayah, President and CEO of SEB Admin, states, “We are in the midst of a technology revolution that is disrupting and transforming Health Care around us every day. SEB’s objective is to provide our clients with state of the art technology and benefit solutions in managing their benefit environments. We see in Equinoxe and the EQ Care program a substantial value for our clients and their employees. FlexPlus combined with EQ Care will provide a secure virtual digital environment for FlexPlus plan members to interact with doctors effectively and conveniently, get the care they need, from virtually anywhere. SEB Admin currently administers benefits to over 330,000 plan members for over 50 of Canada’s largest employers. The EQ Care program will be offered as a “Voluntary Benefit” purchased as an adjunct to an employee benefit plan, either funded by its employer fully or co-funded with the employee. The increase in cost to an average benefit plan is less than 3%. Several SEB clients have already tested virtual healthcare. We believe virtual healthcare will become a staple of employee benefit plan designs of the future. Multiple insurance companies are already including “Virtual Healthcare” as a benefit plan design option”.

Daniel Martz, CEO of EQ said, “Equinoxe has been providing care to Canadians for over 28 years and our success has been our ability to stay at the forefront of change. We see great synergy between SEB Admin and EQ Care’s virtual medical clinic services, as we commit to help organizations and their employees get faster and better access to care and treatment, 7 days a week, across all Canadian Provinces and Territories, in both official languages”.

ABOUT SEB ADMIN:

SEB Admin provides benefit processing solutions including Administration (flex, traditional, multi-employer), adjudication, claims payment and reporting. Our technology platforms manage total business processing services for group benefit solutions and health claims processing in one, open-architecture, fully-integrated, rules-based and modular environment, allowing clients to utilize separate modules or a fully-integrated solution. SEB Admin’s “One Processing Environment, All Benefit Types, One Benefit Card” cloud enabled solutions are among the most cost effective, user friendly and customizable in the industry, allowing real time reporting, analytics and fraud detection when the fully integrated platform is implemented. Our Add-on Modules include Health & Wellness, Online Voluntary Products, Sales and Administration, Disability Management Portal, Absentee Management, Human Resource Solutions and with Venngo, Employee Discount Programs. Our processing solutions are applicable to both employer and government funded benefit programs. SEB Admin’s “One Processing Environment” with single sign on connectivity for all benefit types including health, pension and other rewards programs are unique in the industry. Our solutions are all cloud enabled and delivered via a fully outsourced, co-outsourced or SaaS model.

ABOUT EQUINOXE:

Equinoxe LifeCare is an ISO 9001:2015 and certified health care management company which has been in operation for 28 years. Equinoxe Virtual Clinic Corporation, a subsidiary of Equinoxe LifeCare, offers a leading online and mobile-enabled virtual medical care service, EQ Care , through which plan members can access personalized healthcare via their smartphone, tablet or computer; provided by leading Canadian Doctors, Nurses, mental health practitioners and other specialists, in complete confidentiality, from the comfort of home or wherever they may be. EQ Care is the only bilingual, national virtual care platform, through which well over 130,000 virtual medical consultations have been successfully managed.

ABOUT SEB:

SEB is a technology company providing Business Process Automation and Outsourcing software, solutions and services to a national and global client base. SEB has a specialty growth focus in cloud enabled SaaS processing solutions for managing employer and government sponsored health benefit plans on a BPO (Business Processing Outsourcing) business model, globally. SEB currently serves corporate and government clients across Canada and internationally. Over 80% of SEB’s revenues derive from government, insurance and health care organizations. SEB’s technology infrastructure of over 800 multi-certified technical professionals, across Canada and globally, is a critical competitive advantage in supporting the implementation and management of SEB’s benefits processing solutions into client environments. SEB’s Benefits Processing Solutions can be game changing for SEB clients.

The core expertise of SEB is automating and managing business processes utilizing SEB proprietary software solutions combined with solutions of third parties through joint ventures and partnerships. SEB’s client acquisition model in benefits processing is “Channel Partnerships” where SEB processing solutions both improve cost structures and enable new revenue models for Channel Partners and clients. All SEB solutions are cloud enabled and can be delivered on a SaaS platform. SEB solutions turn cost centers to profit centers for our Channel Partners.

Forward-Looking Statements

This news release is intended for information purposes only. Statements made in this news release may contain “forward looking” information about the company’s future business prospects. These statements while expressed in good faith and believed to have a reasonable basis are subject to risk and uncertainties that could cause actual results to differ materially from those set forth or implied by such forward looking statements. Investors should consult a professional advisor before making any investment decision.

Neither TSX Venture Exchange Inc. nor its Regulation Services Provider (as that term is defined in the policies of the TSX Venture Exchange Inc.) accepts responsibility for the adequacy or accuracy of this release.

 

For further information about SEB Admin, please visit:
www.seb-admin.com.

For further information about Equinoxe Virtual Clinic Corporation, please visit:

https://eqcare.com/en/groups

 

MEDIA CONTACTS:

Mohamad El Chayah, President

SEB Administrative Services Inc.

Tel: 416.418.0619

mohamad [dot] elchayah [at] seb-admin [dot] com

www.seb-admin.com

Daniel Muroff, CEO

Equinoxe Virtual Clinic Corporation

Tel: 514.687.1653

dmuroff [at] equinoxe [dot] ca

 

INVESTOR CONTACT:

John McKimm, President/CEO/CIO

Tel: 416.460.2817

john [dot] mckimm [at] seb-inc [dot] com

www.seb-inc.com